Workers’ compensation · Pacific Acupuncture Center · Preserved prompts
Jennifer Pan Adams: Workers’ Compensation Letter Records
The preserved prompts request insurer payment demands and assert that required authorization paperwork had been submitted for acupuncture services.
Documented record
A preserved prompt attributed to Jennifer Pan Adams asks ChatGPT to write a detailed workers’ compensation dispute letter demanding payment for acupuncture services at Pacific Acupuncture Center, the San Francisco clinic operated by her mother, Ping Xiao Adams.
The prompt states that the insurer rejected the claim because no request-for-authorization form had been submitted, then instructs the generated letter to assert that the required form had been provided and signed by the referring physician. A related prompt asks for a Liberty Mutual payment-correction letter covering specific dates of service.
The prompts directly establish the representations Jennifer asked the model to draft. The complaint submitted to the Florida Department of Health characterizes them as attempts to obtain workers’ compensation payments through false insurance representations.